Privacy and Cookie Policy

“Happy Residence S.L.” (referred to as “we”, “us”, “our”) in this policy primarily refers to the company operating the website nienumberspain.com, which is the data controller of all personal data collected through nienumberspain.com.

We value the trust of our customers and have created this Policy to give users security and protection of their personal data. We will be clear and transparent about the information we collect and what we do with that information.

This Policy establishes:

what personal data is collected and processed as a result of your use of this website;
from where the data is obtained;
how it is processed;
how we store the data.

“Personal data” means any information that enables us to identify you, such as your name, contact details, booking or order reference and information about your access and use of our website.

1. What personal data is collected?

During the registration process, order placement and future use of the website features, the following data may be collected from every customer:

First name
Last name
Email address
Phone number
Location data, including real-time geographic location of the computer or device via GPS, Bluetooth and IP address, in the case of using location-based features and enabling location services settings on the device and/or computer used
Other personal data depending on the requested service (for example, identification document details, address, date of birth, tax information or other data necessary to provide the service) may be collected and stored.

2. Why and for how long is personal data used?

We use your personal data for the following purposes:

Provision of services: We collect and process your personal data to provide the products and services you request via niennumberspain.com, including assistance with administrative procedures in Spain.
Customer service communications: We use your data to manage our relationship with you, respond to your requests, handle enquiries or complaints, and improve our services and your experience with us.
Marketing purposes: From time to time, we may use your contact details to send you information about our promotions, updates or new services by email, subject to applicable law and your communication preferences.

We store your personal data only for as long as necessary for the purposes for which it was collected, to comply with legal obligations and to resolve disputes. When we no longer need your data, we will securely delete or anonymise it, unless a longer retention period is required or permitted by law.

3. Your rights and deletion of personal data

You can ask us to delete your personal data by sending us an email to contact@nienumberspain.com. Such requests will only be processed if a copy of your passport or a valid ID is attached to your email, which helps us verify your identity. Within 30 days from your request, we will delete your data and inform you when the process has been finalised. The copy of your passport or valid ID will be destroyed once we have processed your request.

Please note that we undertake to delete data where this right has been exercised by you and where there is no longer a legal basis for the processing itself, but some sets of personal data may be technically impossible to edit or remove (for example, server backups).

You may also have, depending on applicable law (such as GDPR), the following rights:

right of access to your personal data;
right to rectification of inaccurate data;
right to restriction of processing;
right to data portability;
right to object to certain processing activities (including direct marketing).

To exercise these rights, you can contact us using the details in the “Contact details” section below.

4. Third parties and data controllers

Third parties may be involved in the provision of services, such as payment providers, IT service providers, or local partners assisting with procedures. In certain cases, these third parties may act as data controllers of your personal data in relation to the specific service they provide and will have their own privacy policies.

Where third parties act as our data processors (processing personal data on our behalf), we ensure that appropriate data processing agreements are in place, in accordance with applicable data protection law.

5.1. What are cookies and why we use them

Cookies are small text files that are stored on your device when you visit a website. Cookies are used to adapt the content of websites to your preferences and to optimise your use of the websites. In particular, these files allow us to:

identify your device and display the website properly (adapted to your personal needs);
create statistics that help us understand how users are using the website, so we can improve its structure, content and performance;
support user sessions (for example, after logging in), so that you do not have to repeat your login and password on every page of the website.

5.2. What information do cookies collect?

Cookies may be automatically downloaded and can contain information about:

the website from which you followed the link to nienumberspain.com;
your internet connection, IP address and approximate location (country, region, city);
browser type, computer screen resolution and other technical specifications;
if you access the website from a search engine link, information on the keywords you entered into the search engine to access nienumberspain.com.

The website nienumberspain.com does not have access to other files on your computer, except cookies.

5.3. Types of cookies used

The website uses two main types of cookies:

Session cookies: created temporarily and stored on your device only while you are on the website; they are removed after you log out or close your browser.
Persistent cookies: stored on your device for a defined period and activated when you re-visit the website that created them; each persistent cookie remains on the device for the time specified in the cookie settings or until it is manually deleted by you.

We may also use:

Necessary cookies to ensure the basic functioning of the website;
Analytical/performance cookies to measure website traffic and usage patterns;
Functional cookies to remember your preferences;
Marketing cookies to display relevant advertisements, where applicable and in line with legal requirements.

Your browser can be configured to display a request each time cookies are saved or to block cookies. You also have the option of prohibiting the use of cookies in your browser settings. In this sense, you have the right to decide whether to allow cookies to be stored on your device through a pre-selection in the browser window; however, this may completely or partially interfere with the proper functioning of the website nienumberspain.com.

In order to be able to use all the functionality of our website, we recommend accepting our Cookie Policy.

6. Security of your data

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access to your personal data is limited to those employees, contractors and third parties who need such access to perform their duties and are subject to confidentiality obligations.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. International transfers

As part of providing our services, your personal data may be transferred to and stored in countries outside the European Economic Area (EEA), for example where our service providers are located. In such cases, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or other mechanisms recognised by applicable data protection laws.

8. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be published on nienumberspain.com with an updated “Last updated” date, and the revised Policy will apply from the date of publication.

Your continued use of the website after the updated Policy becomes effective will be considered as acceptance of the changes.

9. Contact details

If you have any questions about this Privacy and Cookie Policy, your personal data, or if you wish to exercise your rights, you can contact us at:

Happy Residence S.L.
Address: C. Vasco Núñez de Balboa, 3, 29680 Estepona, Málaga, Spain
Phone: +34672170172
Email: contact@nienumberspain.com